About The Back Room

We exist to free our clients' time so they can focus on what they do best — growing their business. We deliver smart, efficient solutions that liberate teams from the everyday admin, and we hold ourselves to the same standard. Time is the ultimate currency, and we treat it like it.

About the Client
Our client is a consumer products company in the toy industry, based in United States, selling through retail and wholesale channels. They are [building their offshore team / growing their existing offshore team] to support their finance function. This role exists to keep cash moving accurately — from invoice to collected payment — across a customer base that includes major retailers.

The Role
As Accounts Receivable Specialist, you’ll own the receivables cycle end to end. That means invoicing, applying payments, following up on past-due balances, and working through the deductions and chargebacks that come with selling to retailers. Reporting to the Controller, you’ll keep customer accounts clean and reconciled and give management a clear view of aging, DSO, and expected collections. In your first 6–12 months, success looks like a healthy aging report, deductions resolved instead of piling up, and a month-end AR reconciliation the Controller can rely on.

What You'll Do

• Prepare and issue customer invoices, credit memos, and debit memos accurately and on time

• Apply customer payments received via check, ACH, wire transfer, and credit card

• Monitor the AR aging and follow up on past-due accounts through calls, emails, and statements — professionally and persistently

• Reconcile customer statements and investigate short payments, variances, and outstanding balances

• Process and track retailer deductions, chargebacks, allowances, and compliance claims

• Record and reconcile sales, returns, and co-op or marketing allowances in Xero

• Reconcile freight and shipping charges against invoices

• Onboard new customers, including credit applications, resale or tax-exemption certificates, and customer master records

• Support customer payment portals and retailer EDI or vendor portals, including user access and troubleshooting

• Review VAT-related sales invoices and receipts for accuracy and compliance

• Support month-end close, including AR-to-GL reconciliation and bad-debt reserve

• Prepare aging, DSO, and cash collection forecast reports, and flag opportunities to make the AR process more efficient

What We're Looking For

• 2–4 years of experience in accounts receivable, billing, collections, or general accounting

• Solid understanding of accounting principles, including how AR flows through to the general ledger

• Strong Excel skills and comfort reconciling large sets of transactions

• Clear, courteous written and spoken English, including on collection calls with customers

• Strong attention to detail, organization, and the ability to manage multiple deadlines independently

• An inquisitive mindset — you dig into why a payment came up short instead of just logging it

Nice to Have

• Experience with Xero (highly preferred)

• Experience supporting US-based companies or clients

• Experience with retail or wholesale customer deductions, chargebacks, or retailer EDI or vendor portals

• Exposure to VAT

• A degree in Accounting, Finance, or a related field

Why This Role

When you sell to major retailers, AR is more than data entry. Deductions, chargebacks, and portal claims are where money is recovered or lost, and you’ll be the one working them. You’ll report directly to the Controller, with process improvement built into the role from day one.

This role is open to Philippine citizens currently based in the Philippines.

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