About The Back Room

We exist to free our clients' time so they can focus on what they do best — growing their business. We deliver smart, efficient solutions that liberate teams from the everyday admin, and we hold ourselves to the same standard. Time is the ultimate currency, and we treat it like it.

About the Client

Our client is a firm of accountants and business advisors based in Pukekohe, New Zealand, supporting businesses across South Auckland and the wider country. They provide business advisory, tax, and accounting services, with specialties including chartered accountancy, business structuring and development, tax planning, cash flow management, risk management, and succession planning. They are growing their existing offshore team to support their administration function. This role exists to take routine, process-driven admin off the local team’s plate so they can focus on client work.

The Role
As an Offshore Administration Assistant, you’ll provide reliable day-to-day support to the firm’s New Zealand-based administration team, completing routine tasks accurately and on time. From keeping documents filed correctly and client records up to date, to preparing standard correspondence and helping finalise financial statements, you’ll keep the practice running smoothly behind the scenes. Success looks like consistently accurate work with minimal rework, clear and timely communication with the NZ team, and growing independence as your experience builds. This is a role for someone who takes pride in their work, follows procedures carefully, and speaks up early when something looks off.

What You'll Do

• General Administration

  • Complete routine data entry and administrative tasks.

  • Prepare, format and update standard letters, forms and documents.

  • Maintain spreadsheets, registers and administrative trackers.

  • Assist with general administrative projects as required.

  • Follow established procedures and checklists to ensure consistency.

• Document Management

  • File and organise electronic documents within FYI Docs.

  • Ensure documents are correctly named, categorised and stored.

  • Check documents for completeness and accuracy.

• Client Database Maintenance

  • Update client contact information and records.

  • Assist with maintaining client databases and contact lists.

  • Identify duplicate, outdated or incomplete records for review.

• Administration Team Support

  • Assist with preparing standard client correspondence.

  • Completing matters relating to finalisation of financial statements.

  • Support routine client offboarding administration.

  • Provide general administrative assistance.

• Process Improvement

  • Follow documented procedures and suggest improvements where appropriate.

  • Identify repetitive tasks that could be simplified or automated.

  • Maintain accurate records of completed work.

  • Proactively communicate issues, delays or uncertainties.

What We're Looking For

• Previous experience in administration, data entry or virtual assistance.

• Excellent written and verbal English.

• Strong attention to detail and accuracy.

• Proficiency in Microsoft Outlook, Word and Excel.

• Ability to learn new software quickly.

• Strong organisational and time management skills.

• Ability to work independently and manage competing priorities.

• Reliable communication and a proactive approach to work.

• Understanding of confidentiality and data security.

• Personal qualities that are align to the firm:

  • Heart: Takes pride in their work and genuinely cares about delivering a high standard.

  • Connection: Communicates openly and builds positive working relationships.

  • Ownership: Takes responsibility, follows through and delivers on commitments.

  • Growth: Embraces feedback, learns new skills and looks for better ways of working.

Nice to Have

• Experience supporting a New Zealand or Australian business.

• Familiarity with Microsoft 365, FYI Docs or Xero.

• Experience working within a professional services environment.

• Previous experience working remotely with an offshore team.

Why This Role

You’ll be joining an established South Auckland firm that’s growing its offshore team, in a role with a clear path to more independence and responsibility as you build experience. The firm values pride in your work, open communication, ownership, and continuous learning, and gives you room to put all four into practice.

This role is open to Philippine citizens currently based in the Philippines.

Know someone great for this role? Refer them here and earn up to PHP 8,000 via GCash for every successful hire.